CARGO CLAIMS HANDLING ONLINE COURSE 

Target participants:

A comprehensive training of Cargo Claims Handling is designed for the following personnel who involved in air cargo industry -

• Airlines and freight forwarders claims managers, insurance manager and legal counsel;
• Claims process personnel

Course Content:

• The nature, sources and principles of the legal framework in the air cargo industry
• The 1929 Warsaw Convention
• The 1955 Hague Protocol
• The 1975 Montreal Protocol
• The 1999 Montreal Convention
• General conditions of carriage
• Conditions of contract
• Obligation and right of the shipper, consignee and claimant
• Cargo claims handling procedures, awareness and prevention

Participant received Cargo Claims Handling handout in advance for online learning.

Examination Format:   Open handout examination

Duration:   3 hours